It is very important to us to keep all our customers happy, so our items are well tested and also packaged great. So if your item doesn't fit the size or arrives damaged (due to our error), please contact us by email: firstname.lastname@example.org
Our exchange policy lasts 14 days from the day your package is delivered. To be eligible for an exchange, your item must be unused and returned in the same condition in which you received it. We make the process easy and convenient for you. Please email us for details on shipping costs and exchange instructions. Please note that we do not offer refunds at this time.
Read our sizing page to make sure you are ordering the correct size. For the sake of the environment, we do not cover the cost of returns.
If you have a query about your order, please don't hesitate to contact us at email@example.com. We're happy to help! We will be happy to help you!